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Ortiz RoofingSan Antonio, Texas 24/7(210) 750-1898

Kerr County

Hail roof repair and metal roofing in Kerrville (78028)

Kerrville homeowners, many of them retired, tend to ask the same thing after a hailstorm: what roof can go on that won't need thinking about for a long time. We repair the damage that's there, then walk through metal, tile and impact-resistant options honestly.

Local coverage

78028Kerrville, TX
County
Kerr County
Phones
Answered 24/7
Office
527 E Houston St, San Antonio

Most requested here

Call (210) 750-1898
Short answer

After hail in Kerrville, start with a documented inspection: count bruised or cracked shingles per slope, check dents on vents and metal, and photograph it all. If you're replacing, standing seam metal and Class 4 impact-resistant shingles hold up well in the Hill Country, and Texas requires insurers to offer a discount for qualifying UL 2218 Class 4 roofs.

At a glance

Roofing facts for Kerrville at a glance

Homes
Mid-century ranch homes, hillside custom homes and retirement communities across town
Typical roofs
Standing seam metal, concrete tile and architectural shingles, with older homes reroofed several times
Landmarks and roads
The Guadalupe River and I-10, about an hour northwest of San Antonio, home to Schreiner University
Weather and trees
Hill Country hail in spring, heavy rain events along the Guadalupe, and oak and cedar debris
Access and rules
Hillside lots and steep drives in some neighborhoods; HOA rules in a few planned communities

Which roof makes sense if you plan to stay put?

If you expect to live in your Kerrville home for many years, upfront cost matters less than how the roof handles the next few hailstorms. Standing seam metal sheds hail and rain well and needs little upkeep, though large stones can dent it. Concrete tile is heavy and durable but can crack under hail and needs framing strong enough to carry it.

Class 4 impact-resistant shingles cost less than metal and qualify for a premium discount with many insurers, since Texas requires them to offer one on qualifying roofs. The amount varies by company, so call your agent before you choose. Our guide to the Class 4 discount explains what to ask and what paperwork insurers want.

What should a hail inspection show your insurer?

A useful inspection does more than say the roof is damaged. We mark hits in a test square on each slope, photograph bruises with a scale in the frame, and check soft metals like vents, flashing and gutters, which show hail size clearly. That record helps an adjuster see the storm's effect slope by slope.

Texas law bars roofers from acting as public adjusters and from waiving deductibles, so we stay in our lane: document, explain and repair. You handle the claim with your insurer, and we'll meet the adjuster on the roof if you'd like. Our hail repair service picks up once the scope is agreed.

Small upgrades that cut down on roof chores

Gutters packed with oak leaves and cedar debris are one of the most common reasons people climb a ladder. Gutter guards cut that down a lot. We also swap rubber pipe boots for longer-lasting styles, seal exposed nail heads, and point out branches you may want trimmed back from the roof.

Some owners would rather have a yearly visit than climb up themselves. We check the roof, clear valleys and gutters, and send photos of anything that needs attention. If you'd like that set up, phone (210) 750-1898.

On tile roofs, we also check the underlayment at the eaves and valleys every few years. That's where water collects, and it's the first place an aging tile roof starts to leak.

Most requested

Roof services Kerrville homeowners call us for most

Cracked concrete S-tile lifted out of a roof with new underlayment showing beneath and a replacement tile ready

Tile Roof Repair

Cracked, slipped and broken hip tiles replaced, plus lift-and-relay underlayment work done without breaking the tiles around it.

Learn more

Answers

Roofing questions from Kerrville

Is a metal roof worth it on a Kerrville home?

For many Kerrville owners, yes. Standing seam metal handles heat and rain well, sheds leaves and needs less upkeep than shingles. It costs more upfront, and large hail can dent it even when it keeps water out. If you plan to stay many years, the lower maintenance often makes the difference worthwhile. We'll price metal and shingles side by side.

How do I know if hail damaged my Kerrville roof?

Look at the soft metals first. Dented gutters, downspouts, vent caps and AC fins are good signs that hail hit hard enough to damage shingles too. From the ground, you may see dark spots where granules were knocked off. Don't climb up yourself. We'll inspect, photograph each slope and tell you plainly what we find.

Can tile roofs in Kerrville survive hail?

Concrete and clay tile often survive small hail but can crack under larger stones, especially at corners and edges. Cracked tile lets water reach the underlayment. We replace broken tiles with matching pieces and check what's beneath. If you're choosing a new roof, ask your insurer whether the tile you like carries an impact rating that qualifies for a discount.

Do you work on hillside homes above the river in Kerrville?

Yes. Steep drives and sloped lots change how we stage, not whether we can do the job. We plan where trucks and material go before the first day, protect retaining walls and landscaping, and carry material by hand when a trailer can't get close. You'll see the staging plan before work starts.

Need a roofer in Kerrville?

Our phone line is answered 24/7. Tell us what you see and we will tell you the next step, even if that step is a tarp tonight and a full inspection tomorrow.

Call (210) 750-1898Answered 24 hours a day
Call (210) 750-189824/7